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Privacy policy

In short: your data is used only to reply to you. Nothing else.

This is a translation of the Romanian privacy policy. In case of any difference, the Romanian version is the binding one.

The controller

Cabinet Individual de Psihologie Telea Alina, tax code 42452613. Offices: Bd. Ferdinand 24-24 bis, second floor, Constanța, and Calea Victoriei 224, Sector 1, Bucharest. Email: contact@psihologalinatelea.com.

What data we collect

Through the contact form: name, phone (optional), email, the category you are seeking support for, and your message. If you book through the calendar on the site, the details you fill in there (name, email, phone, day and time) go to the booking service in use. The site uses no tracking cookies and runs no advertising tools.

Why we use it

Only to answer your request and to arrange an appointment. The legal basis is your consent (the tick box in the form) and the legitimate interest in replying to a request you started.

How long we keep it

Form messages are kept for at most 90 days, then deleted automatically. Data in the psychological file, if you become a client, is kept in line with the legal obligations of the profession.

Who we pass it to

No one, for commercial purposes. The form is processed technically by the site’s hosting provider, acting as a processor and using the data for no other purpose. The booking calendar loads from the booking service (Calendly) only after you press „Show the calendar”, and the maps on the contact page load from Google Maps only after you press „Show the map”. Each has its own privacy policy.

Your rights

Access, rectification, erasure, restriction, objection and portability. Write to contact@psihologalinatelea.com and you will have an answer within 30 days at the latest. You can also contact the Romanian National Supervisory Authority for Personal Data Processing (dataprotection.ro).

Alternative dispute resolution

Under consumer protection law you can contact the Romanian National Authority for Consumer Protection and you can use the alternative dispute resolution (SAL) mechanism.

The first step is a message.

Tell me in two lines what brings you here. I reply personally and we arrange the first meeting together, at the office or online.

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